Privacy Policy and Terms of Use

Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact

The 2016 World Championships is committed to maintaining the trust and confidence of every web visitor. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which a person can be identified) of all visitors.

In addition, the 2016 World Championships will not send e-mails without permission of the email account owner. The Local Organizing Committee may periodically send e-mails announcing news and event information.

No Sharing of Personal Information

The 2016 World Championships never sells, rents, leases or exchanges personal information with other organizations. The 2016 World Championships assures all visitors that the identity of all who contact the 2016 World Championships through this Web site will be kept confidential. The 2016 World Championships may occasionally send mailings on behalf of other organizations when interests align with the 2016 World Championships.


The 2016 World Championships is committed to ensuring the security of all personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, the 2016 World Championships has established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information collected online. The 2016 World Championships uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data.


From time to time, a “cookie” may be sent to a visiting computer. A cookie is a small piece of data that is sent to a browser from a Web server and stored on a visiting computer’s hard drive. This web site use cookies to recognize previous visitors when they return to the site, or to identify which areas of the Web site network that have been previously visited (i.e. e-commerce sites, etc.). This information is used to better personalize the content seen on this site.

Many Web sites place cookies on your hard drive. It is possible to choose whether to accept cookies by changing the settings of your browser. Any browser can refuse all cookies, or show a computer when a cookie is being sent. If cookies are not accepted, a visitor’s experience at this site and other Web sites may be diminished and some features may not work as intended.

Children’s Online Privacy

This organization is concerned about the privacy of young children and does not knowingly collect any personal information from a child under 13. The 2016 World Championships encourages all visitors to become involved with any child’s access to the Internet and to this site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with a child’s online experience, visit the Federal Trade Commission Web site Information and resources available on are also valuable.

All prices and figures are listed in US Dollars.

Seat Selection Terms and Agreement

By providing a credit card to the 2016 World Championships, LLC (Seller) to purchase a ticket(s) for the 2016 ISU World Figure Skating Championships to be held at the TD Garden in Boston, Massachusetts on March 28 through April 3, 2016, Buyer understands and agrees that Seller will attempt to fulfill all seating requests, but cannot guarantee Buyer any specific seat assignment (Seat Assignment). Buyer also understands and agrees that it is allowed to a request a Seat Assignment change (Seat Assignment Change) one time only. All requests for a Seat Assignment Change (Seat Assignment Change Request) must be made in writing to Seller at within ten business days from the date the Seller notifies Buyer of its Seat Assignment (Seat Assignment Notification). Seller may not consider a Seat Assignment Change Request if the request is not made within ten (10) business days of the Seat Assignment Notification.

If Buyer’s Seat Assignment Change Request to exchange seats for a seating section of a higher price is approved by Seller, Buyer understands that such approval is conditional and will not become effective until Buyer pays the Seller the difference between the price of the original and the newly assigned seats (Upgrade Charge). If Buyer does not pay Seller the Upgrade Charge within three (3) business days after receiving approval, then Buyer’s Seat Assignment Change Request will be considered denied and Buyer forfeits the ability to make any further Seat Assignment Change Requests. If Buyer’s Seat Assignment Change Request to exchange seats for a seating section of a lower price is granted by Seller, Buyer understands that it will not receive a rebate from the Seller on the difference between the price of the original and the newly assigned seats.

Seller will attempt to accommodate Buyer’s requests for a specific Seat Assignment and/or Seat Assignment Change Request. However, Seller cannot guarantee that a specific Seat Assignment or Seat Assignment Change Request will be fulfilled. After either: a) Seller makes and is either denied or granted a Seat Assignment or a Seat Assignment Change Request; or b) Buyer has not made a Seat Assignment Change Request within ten business days of the original Seat Assignment Notification, then Buyer agrees and accepts that the Seat Assignment or the New Seat Assignment is final (Final Seat Assignment), regardless of where the Final Seat Assignment is located, and that the Final Seat Assignment will not be changed for any reason. Buyer understands and agrees that by making this payment to Seller that the ticket sale is final and that no refunds will be given at any time or for any reason.


If there are comments or questions about any policies or the website, please email or call 617-783-0103 x205 during regular office hours Monday-Friday.



2016 World Championships
1240 Soldiers Field Rd.
Boston, MA 02135
Phone 617-783-0103